Technical Support
General FAQ
General Questions
How do I contact you?
Our technical support team is open Monday to Friday 10AM to 4PM and available via phone: 01925 652 584, live chat, WhatsApp: 07515524448 or email support@specola.co.uk
Do you offer warranty?
Yes we do. Everything we sell includes with 12 months collect & return warranty.
How do I track my order?
Orders can be tracked in the customer area under My Orders.
We will email you a FedEx tracking number when the order has been dispatched.
How much is delivery?
We offer free delivery on everything and deliver to anywhere UK mainland.
Pre sale FAQ
Sales Questions
Do you include cables with the monitor?
We include monitor and data cables as standard with all monitors. If you require a specific cable or adapter please select this when ordering a monitor.
What brand monitors will I get?
If the brand is not specified we will supply a brand based on stock from major brands such as Dell, HP, AOC.
How long does delivery take?
The exact delivery time is shown on every product we sell with a count down showing the time for dispatch.
Monitors are dispatched within 24 hours - Monday to Friday
Computers are dispatched within 3 days - Monday to Friday.
Where do you deliver to?
We offer free delivery on everything and deliver to anywhere UK mainland.
Warranty FAQ
Warranty / Support
How do I get technical help?
Our technical support team is open Monday to Friday 10AM to 4PM and available via phone: 01925 652 584, live chat, WhatsApp 07515 524 448 or email support@specola.co.uk
Will i void the warranty by adding components to the PC?
If you would like to add components to the PC please contact us first.